Q: When will my order be ready for pickup or shipping?
A: That's based on both parties agreement on product and pricing. Once the approval from the customer is made, we will inform you on estimated manufacturing time, completion, and pickup/shipping date.
Q: How can I place an order?
A: Normally, we would require a "cut sheet" or blueprint of the needed items. If a "cut sheet" is available, it can be faxed, emailed, or uploaded from our Contact Us page.
Q: How can I pay for my order?
A: We accept Business Checks, Personal Checks, Cashier's Checks, Credit Cards, and Cash. You may also apply for a line of credit with us for quicker and easier purchase orders. Please print out the form at the bottom of the page, fill out, and fax it to us. If you have any questions about the process, Contact Us.
Q: What if the measurements were wrong after the products are already completed?
A: We follow the "cut sheet" provided exactly as shown. If there is a mistake, please advise prior to approving to the price. A mistake caused from the buyer will require repurchasing the correct items, but if the mistake falls upon us, then we will replace those items at no charge. So it is the utmost importance to make sure the "cut sheet" is correct and we will do the same.